Privacy Policy

Last Updated: October 1, 2026

At Coffee Encanto, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, create an account, contact us, or subscribe to our newsletter, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order history
  • Information you provide when contacting customer support
  • Website usage and device information

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Provide customer support
  • Communicate with you about your orders
  • Send marketing communications when you have chosen to receive them
  • Improve our website, products, and services
  • Prevent fraud and protect the security of our website
  • Comply with applicable legal requirements

Payment Information

Payments are processed through secure third-party payment providers. We do not store your complete payment card details on our website unless otherwise stated.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, understand website traffic, and support marketing activities.

You can adjust your browser settings to control cookies. Disabling certain cookies may affect some website functionality.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, analytics, marketing, customer support, and website functionality. These providers may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is completely secure.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

If you have a privacy-related question or request, please visit our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please visit our Contact Us page.